Privacy Policy
Last updated: August 2026
This Privacy Policy explains how Embassy Freight Services collects, uses and protects your personal data when you use our website, in line with the EU GDPR, the California CCPA/CPRA and Vietnam's Decree 13/2023 (PDPD).
Who we are
Embassy Freight Services ("we", "us") is the data controller for personal data collected through this website. Contact: info@embassyfreight.com.vn.
What we collect
We collect the information you provide through our contact and quote forms, and technical data such as IP address and usage collected via cookies with your consent.
- Name, company, email and phone
- Shipment details you choose to share
- Website usage and device data (with consent)
How we use it
We use your data to respond to inquiries, prepare quotes, provide our services and — with your consent — to improve our website and communications.
Legal bases
We process data on the basis of your consent, our legitimate interest in responding to your inquiry, and to perform a contract where applicable.
Sharing and transfers
We share data only with service providers and partners needed to deliver our services, under appropriate safeguards, and never sell your personal data.
Your rights
Depending on your location, you may access, correct, delete or port your data, object to or restrict processing, and withdraw consent. California residents may opt out of any sale or sharing of personal information.
Retention & security
We keep personal data only as long as necessary and protect it with appropriate technical and organizational measures.
Questions about this policy? Contact us at info@embassyfreight.com.vn.